Frequently Asked Questions

1. What products do you sell at FeetXBD?
We offer a premium selection of footwear, including casual shoes, formal shoes, loafers, sneakers, sandals, and boots. Our products are designed for comfort, durability, and style, ensuring you step out in confidence.

2. How can I place an order?
You can place an order easily by visiting our website www.feetxbd.com. Browse through our collection, add your desired items to the cart, and proceed to checkout. For assistance, you can also contact us via WhatsApp at 01886-633296.

3. What are your shipping and delivery policies?
We offer nationwide delivery in Bangladesh. Orders are processed within 1-2 business days, and you will receive a tracking number once your package is shipped. Delivery times vary based on location.

4. Do you offer international shipping?
Currently, we only deliver within Bangladesh, but we are working on expanding our services internationally. Stay tuned for updates!

5. Can I return or exchange an item?
Yes! We accept returns or exchanges within 7 days of delivery, provided the item is in its original, unused condition with all tags intact. Please refer to our Return & Exchange Policy for full details.

6. Is it safe to shop on FeetXBD?
Absolutely! We prioritize your security by using secure payment gateways and encryption technology to protect your personal and payment information.

7. What payment methods do you accept?
We accept payments via:
✔ Credit/Debit Cards
✔ Mobile Banking (Bkash, Nagad, Rocket)
✔ Cash on Delivery (COD)

8. How can I contact customer support?
You can reach our customer service team for any inquiries via:
📞 Phone/WhatsApp: 01886-633296
📧 Email: info@feetxbd.com

9. Are your products genuine?
Yes! We ensure the highest quality and authenticity of our products. Each pair of shoes is designed with premium materials for durability and comfort.

10. Do you offer discounts or promotions?
Yes! We frequently offer discounts, seasonal sales, and special promotions. Follow us on social media and sign up for our newsletter to stay updated on the latest deals!