1. Return & Exchange Period
   You may return or exchange any unused and undamaged product within 7 days of receiving your order. The item must be in its original condition with all tags and packaging intact.
2. Eligibility for Return & Exchange
   To qualify for a return or exchange, the item must:
   ✔ Be unused and in its original condition.
   ✔ Have all tags and packaging intact.
   ✔ Be returned within 7 days of delivery.
3. How to Return or Exchange
   To initiate a return or exchange:
   📧 Email us at info@feetxbd.com or
   📞 Contact us via WhatsApp at 01886-633296 with your order details.
   ✅ Provide your order number, the product details, and the reason for the return/exchange.
   🚚 We will provide the return address and necessary instructions for processing your request.
4. Return Shipping Costs
   🚚 Customer Responsibility: Return shipping costs are the customer’s responsibility unless the item is defective or damaged. We recommend using a reliable courier service with tracking.
   🚚 Exchange Shipping: If you request an exchange, we will cover the shipping cost for the replacement item.
5. Refund Process
   💰 Once we receive the returned product and confirm its condition, we will process your refund within 7-10 business days.
   💳 Refunds will be issued to your original payment method.
6. Non-Returnable Items
   Some items cannot be returned or exchanged, including:
   ❌ Sale or discounted items
   ❌ Customized or special-order products
7. Damaged or Defective Items
   If you receive a damaged or defective product, please contact us immediately at info@feetxbd.com or WhatsApp: 01886-633296. We will arrange for a replacement or a full refund at no additional cost to you.

We value your trust and strive to provide the best shopping experience. If you have any concerns, feel free to reach out to us.

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