Welcome to FeetXBD! Here are some common questions our customers often ask. If you need more help, feel free to contact us anytime.

1. What is FeetXBD?

FeetXBD is an online store where you can purchase quality products easily and safely from anywhere in Bangladesh.

2. How can I place an order?

You can place an order by:

  • Selecting your desired product

  • Clicking Add to Cart

  • Proceeding to Checkout

  • Filling in your shipping details

  • Confirming the order

3. Do you deliver all over Bangladesh?

Yes, we provide delivery service all over Bangladesh through trusted courier partners.

4. How long does delivery take?

Delivery usually takes:

  • Inside Dhaka: 1–3 working days

  • Outside Dhaka: 2–5 working days

Delivery time may vary depending on location and courier service.

5. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • bKash / Nagad (Advance Payment if needed)

6. Is Cash on Delivery available?

Yes, Cash on Delivery is available in most areas of Bangladesh.

7. Can I cancel my order?

Yes, you can cancel your order before it is shipped.
To cancel, please contact us as soon as possible.

8. Can I return or exchange a product?

Yes, we offer return and exchange options in certain cases.
Return/exchange is applicable if:

  • You received a damaged product

  • Wrong product delivered

Note: Product must be unused and returned with original packaging.

9. What if I receive a damaged product?

If your product arrives damaged, contact us within 24 hours with a clear unboxing video/photo proof. We will solve the issue quickly.

10. How can I contact FeetXBD support?

You can contact us anytime via:

📞 Phone: 01836777191
📧 Email: feetxbd@gmail.com